FAQs

• Official tourguide for the number of hours booked.
• Professional driver with car insurance (if you have booked chauffeured services).
• Luxury vehicle (if you’ve booked chauffeured services): Mercedes car, luxury minivan or luxury bus. All of them air-conditioned and roomy.
• Travel advice: recommendations to help you plan the rest of your stay in Barcelona.
• VAT (Value Added Tax)

• Entrance fees. (*Please note that you’ll have to pay for the tickets of Park Güell, Sagrada Familia, Picasso Museum upon booking, as we need to book them in advance to guarantee access).
• Site reservations. Compulsory for groups of 4 or more.
• Lunch. If applicable.
• Luggage handling. If you are traveling with luggage, standard fees don’t apply and a supplement will be charged.
• Personal expenses: souvenirs, personal beverages and snacks, other items…
• Medical expenses and insurance.
• Tips/Gratuities. In Spain, tips are not expected but appreciated and they are considered a sign that you enjoyed a service. Giving a tip or not at the end of the service remains your personal choice.
• Other incidental expenses, incurred as a result of your booking: visas, vaccinations, travel insurance, non-refundable flights/transportation tickets, loss of enjoyment, phone calls, etc.

Any cancellation must be by e-mail contacting us at info@guiasdebarceloa.com, and will be also acknowledged by Guías de Barcelona via e-mail. Cancellation notifications by phone will not be accepted. For more information visit our Terms and Conditions page.